Building a customer-centric culture
How do you grow your business through customer loyalty? Jack Mitchell joins Jim Blasingame with a perspective on building a customer-centric culture in your small business through proper hiring and training.
Category:
Customer Care, Leadership, Ethics, Trust
More interviews with Jack Mitchell »See all
Jack Mitchell joins Jim Blasingame to reveal the stated values of this four-generation family business are published and given to employees to be adhered to every day with customers.
Jack Mitchell joins Jim Blasingame to report on how his four-generation American family retail business is dealing with the pandemic shutdown by staying true to the values that made them a success story for 60 years.
Jack Mitchell joins Jim Blasingame to discuss how successful sales organizations combine selling fundamentals with new customer expectations, which includes demonstrating values.
Jack Mitchell joins Jim Blasingame to reveal how to extend his “hug your customers” practices to selling prospects using the five step process.
Jack Mitchell joins Jim Blasingame to discuss how successful sales organizations combine selling fundamentals with new customer expectations, which includes demonstrating values.
