Winning-at-customer-retention-original

Winning at Customer Retention

Author: JoAnna Brandi

Keep your customers coming back – and boost your bottom line – with this easy-to-use collection of customer-retention tips. Taking you beyond everyday marketing clichés, Winning at Customer Retention focuses on the role of relationships in today’s business world – not only with customer, but with employees, suppliers, the environment, and yourself, as well.